What Data We Collect and Why We Hold It
When you open an account with bdbjaee, we collect the details you submit at registration — your name, email address, phone number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier
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associated with that payment. We do not store your full bKash PIN, Nagad PIN or Rocket PIN at any point. We also collect device identifiers and session data to keep your account secure across mobile browsers and any app environment you use. This technical data helps
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us detect unusual login attempts and protect your wallet balance. We retain your account data for as long as your account remains active, and for a period after closure as required by applicable financial record-keeping obligations. You may request a copy of the data we hold
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on you at any time by contacting our support team. Requests to correct or delete data are reviewed against our legal retention obligations before we action them. Availability of all rights described here depends on local law and the eligible regions from which our platform can
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be accessed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.